What to Look for in a Residential Roofing Company

January 23rd, 2019

Residential Roofing

Choosing a residential roofing company is a decision that should not be taken lightly.  Roofing repairs and replacement can not only be costly, but they are crucial to protecting your home, belongings, and most importantly – your family.  So, when selecting a roofing contractor, what should you consider?  From the company’s reputation and experience to your preferred working style, there are many things to look for in a residential roofing company.  Let’s take a look at some of the most important factors to consider.

Reputation

When first shortlisting candidates for a residential roofing company to complete your roofing project, you should consider the reputation of the contractor.  Ask friends, family, and colleagues if they can recommend a good contractor, but also consider how long that roofing company has been in business and their portfolio of work.  Not only do you want to know that the company has experience with your type of project, but working with a roofing contractor that has established roots in your community ensures that they will still be around if anything goes wrong with your roofing repairs or replacement.

This means that your residential roofing company should have a bricks-and-mortar location that includes a business address, phone number, and email.  Nowadays, most companies will also have a website that can direct you to testimonials from past customers, contact information for the roofer, and examples of the kind of experience they have.  All these elements suggest you are working with an established and reputable roofing contractor that is committed to serving its customers.

Staff

Some residential roofing companies hire subcontractors to complete roofing repairs and replacement, and this may be an early red flag.  Subcontractors are hired on one job at a time, and if the roofing company does not have a long-standing relationship with said subcontractor quality control may be an issue.  The best way for a residential roofing company to ensure exceptional workmanship is to hire and train their staff to meet or exceed their expectations of roofing quality.

Estimates

Any reputable roofing contractor will provide a written estimate and detailed contract for all roofing work that needs to be done.  Job specifications should be made explicit and the cost of materials and labour should be clearly outlined before you begin a roofing project. 

Liability Insurance

The next thing you want to know before you hire a residential roofing company is that they have adequate liability insurance to protect your property and their workers.  Ask your roofer if they can provide proof of liability insurance before agreeing to work with them.

Ongoing Maintenance and Emergency Service

Many roofing contractors will offer warranties for their workmanship that differ from the warranties for materials used in the project.  If there are problems with your roof that arise from errors made by your contractor or their staff, you want to be sure that repairs will be covered.  Likewise, always try to work with a residential roofing company that provides service outside usual business hours in case an emergency arises.